Privacy Policy
Frequently asked question
You can reach our customer support team by emailing customer_service@deutschland-online.store , calling +49 152-112-58065, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We offer a 30-day return policy for all items. Products must be in their original condition, unworn, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.
The amount is paid after confirming the goods, and this process takes 5 working days.
In some cases, if the delivery is delayed or the goods are lost due to the shipping company, we do not bear the losses.
The money is sent using the same payment method and cannot be changed